/int/ - International

Customer support in a call center for a major Swiss communications service provider.

>>27039 >Customer support call center That probably wins the thread

I worked in a meat factory for a couple of weeks. That was fucking bleak. On my feet for 12 hours a day in a cold environment wearing stupid shitty food protection clothes and hairnets. The work was take a handful of meat and put it in a plastic packet where it got sealed and sent to the supermarket. And so you'd just do that all day every day over and over again. It was mind numbing. There were a bunch of temp workers (me amongst them) and then some permanent people who apparently had been doing it for years. I can't imagine such an existence. There was also so much waste. It was kind of eye opening. Pieces of chicken which would be priced at €1 or so each, but they'd all fall off the conveyors and go all over the floor and there'd be hundreds of € of pure waste every single day but no one seemed to care. Anyway that experience taught me that I never want a 'real' job again and I've been fucking around making money online ever since.

>>27039 Haven't they been outsourced to Greece years ago?

>>27045 Swisscom does outsorce it, but in my case it was to a German company called Competence Call Center which has a branch in Biel.

Quality assurance at a software company. The tasks in itself were tolerable, but Bernd was super depressed at the time and the colleagues, middle management and strict working conditions made the situation worse. Eventually Bernd became too ill to work at all and got kicked out.

Shelf stocker as a student. The work itself was not that bad, and piss easy, but it was after hours, and I did it during the semester, so I got a maximum of 4 hours of sleep at night. After 6 six weeks my brain was on the edge of breaking down, short-term memory through the shitter, mood bad, etc. And I only did that to make *some* money because I wanted to move in with my then-gf, but she broke up with me at that time, so as soon as I could I quit.

>>27051 I worked in a shop too. The work indeed was fine but interacting with customers all day broke my asocial bernd brain

>>27039 My grandmother used to have this job. Back in the day they’d only hire women to do that type of work

>>27060 Today, they only hire Greek people and soon, they will only hire clankers. They tend to use the lowest people that can hold a basic conversation in German. I wonder where the Italian and French branches are outsourced to at the moment.

>>27060 Unironically women are better suited for that sortof job. People rather talk to a woman than a dude. Second is only a middle-aged Man that knows well what he's talking about. However most Call-Center slaves are Migrant 20-somethings that got the job from a Jobcenter, and now they're selling RTL+ plans for your Magenta Internet. Whenever I hear someone with an ethnolekt talking on the other side, I immediatelly want that ISP bulldozed...

By prestige - as a street janitor in the center of my town. But this was a comfy job (would work more, but no such work position anymore). By how hard - I worked on factory as a loader and I had a bad boss.

>>27081 Bad in the sense that it was absolutely detrimental to your overal health and well-being, etc.

A corporate drone.

I only ever worked for the family business and have gone NEET since my father died, so...

I used to cut cardboard boxes in a K-mart distribution center for a little above minimum wage. Just walk around shelves and cut boxes for the "pickers" who would load the boxes. I've done call center work.. Even office clerical gay shit where'd I'd type up memos and letters for the big shot office guys in an insurance firm. I've had lots and lots of shitty jobs.

>>27130 Did you also flatten boxes?

>>27131 It was long ago and I don't remember. I have many flattened boxes in my hallway that await to be discarded. Mostly Amazon ones

>>27038 All jobs I ever had were shitty. Not the jobs themselves, they could have been awesome, but I only worked for incompetent, asshole bosses. One of them was literally a criminal but noone will stop him from starting new businesses, ever. It frustrates me that in two of those jobs, I did exactly what I want to do, but no professional company will ever hire me to do such tasks. My last employer has below 3% on Kununu. >>27039 I rather kill myself than having to do that, and thats no joke.

customer service and sales in a call center for an american internet provider also finished the training for community manager and chatter for only fans models but that was too depressive for me

>>27063 Generalization. Sure, I prefer talking to a woman on the phone, but on the other hand I'd have prejudice when a woman answers my technical support calls. If I got specific technical issues which is best explained via technobabble, I rather talk to a Bernd.

>>27051 Dodged a bullet.

>>27148 You have no idea

>>27143 I'll do the OF work how did you find that one?

wörking for DHL in a district of a big city

I worked for a parcel service when i was 18. Loading and unloading trucks by hand, 4 hours a day. Very little pay but I got some muscles.

>>27145 You want a girl in general customer support, and a middle-aged "wise man" when it comes to actual something of substance (2nd level support, etc.) If you talk to a 21 year old Murat that says 'sch' whenever there's a 'ch" I feel like it's time for another holocoust...

>>27141 >below 3% on Kununu Now I'm curious or are you going to muh Datenschutz us?

>>27063 >Whenever I hear someone with an ethnolekt talking on the other side, I immediatelly want that ISP bulldozed... at least they don't speak english with an indian accent

>>27175 How they speak I don't care about, the problem is when they don't understand you. And that includes the many Germans who work in hotlines here.

>>27038 I have never worked a single day in my whole lyfe. rate Actually, I remember I've worked in a car wheels factory in summer when I was like 18 or 19 yo, it was bad because of the weekly work time shifts, otherwise you were alone for 8 hours straight as the noise was too high to talk

In my case, doing 7:00 to 22:00 hours pushing excel and power point. It was for the state but it was a pretty weird setup and luckily it only lasted for a few weeks. Got something much more cushy for the next few months at the same place so it evened out, but it still made me resolve to never get into a low tier desk job. I now have a high tier desk job. Something that was hard work but fun was helping build up / tear down amusement fair rides and beer tents. The kind of odd job you get via the Arbeitsamt.

>>27176 when they have an indian (or worse malaysian) accent you just know you're not going to get the best service. it's different when engineers have that accent, occasionally they're good at their job.

>>27180 Fuck that. I've spent hours in calls with Indian Microsoft engineers. They're the most useless people on earth, although that says more about Microsoft than Indians.

>worst job Working at Wendy’s in late teens.

>>27178 How are your flying rats doing?

>>27181 I had to deal with the outsourced IT department of a major German infrastructure provider. 10 people taking nine months to do work that one competent person can do in an afternoon. Made me want to burn the place down.

>>27183 >flying rats WAT

>>27181 I know people who work in similar roles. They start with the clueless people who gradually pass it up a tier if they can't handle it. But that means inevitably you get to the guy who's only barely qualified to handle your task, and gets it done, but in the least efficient way possible.

>>27131 I had to flatten boxes at a factory lmao.

i worked as a cleaner at a hotel. all coworkers were women. they were told to work fast so they actually did and got angry at me and each other instead of the boss that pushed them too hard for a shit pay lmao. also the boss said to work extra fast in sundays and skip the dishes and do them in monday instead, which among other things made monday extra busy. i asked my co-worker why we had to rush on sunday and she said she didn't know. then i said it's obviously because they have to pay us extra for working in sunday and that we shouldn't rush. she laughed it off and rushed anyway, pressuring me to do the same. it was just a few months as a summer job but i made a vow to never work in a female dominated workplace again.

>>27196 I know some (females) who worked in that too and their stories sound exactly like that. Altogether sounded like a pretty toxic environment, would not recommend.

>>27185 He means pidgeons. Is that not a term used in Switzerland?

>>27184 But the manager thought it was a good idea to move everything to AAS, that saves people and infrastructure on site, and if there is a problem it only takes a few days until the indian guy has solved it (wrong). I actually wonder if people will start waking up again and move shit back to on-prem. I can't believe that hosting your own servers and having just a single guy to take care costs more than a complete production stop for even an hour.

>>27186 That is the very support concept. It's nice (ideally) for the engineers who (ideally) don't get bothered by "have you tried turning it on and off again" bullshit, but in reality, shit gets escalated anyway because ground level support is made up of 89IQ lowest-cost people who don't care and who nobody cares about, so the customer takes longer for an answer and the engineer still has to do menial shit below his pay grade.

>>27222 I kind of don't mind doing below-paygrade stuff like that, it gives you an idea what the important problems are. It's only shit if your counterpart is incompetent. >>27216 > I actually wonder if people will start waking up again and move shit back to on-prem God I wish. On-prem IT guys are still expensive, but it might become better with AI cooling down that market. In general AI makes it much easier to inhouse a lot of stuff because it democratizes (entry level) access to specialized knowledge.

>>27157 i dont remember if it was an ad or i searched it, but now i find posts all the time looking for chatters in philippines and colombia on those jobhunting boards but why would you want to posts a random girl's bunda while rating dicks for 10 hours straight ? the worse part was the boyfriend treatment with other lonely guys just like me

Burger maker at McD's. While at university. Hot. Greasy. Low pay. Long commute. Could have been worse. I was never put on the counter. I could not have handled customer interaction.

>>27225 I already half work in that kind of field so it wouldn't really faze me. I'm well aware of the moidery that goes on there. tho it's likely they wouldn't pay me enough to consider it actually

During summer holidays I was a professional motor scythe operator and one steamy hot day I kicked aside a stone, pulled cleanly through and accidentally chopped an European adder clean in 2. Still very sorry, little bro.

>>27232 Nooo not the snakerinos they are so rare in Austria ;_;

>>27234 Yeah, one of two I ever saw outside ;_;

>>27185 Tauben, Ueli, TAUBEN

>>27269 NTU

>>27196 >i made a vow to never work in a female dominated workplace again. Sound advice, even sane woman avoid this. Worked in an agency that handled customer engagement raffles for Porsche and BMW as a student. 90% of the non-students (and almost as many of the student workers) in the office were women and holy shit that was hell. NEVER EVER work in a low paying job that middle-aged (around 40-50) women with little work qualification can do. Its always catered to gullible drones that can do shit-tier work at decent speed without complaining and no brain activity. EG data typists. Had a grille there that literally got tendonitis from this shit job. Did she get paid more for that or had any other payoff for risking her health? No. She did it anyways. Thats the type that ends up as a gullible housewife believing in astrology and Demeter products.

>>27271 fuck this pests Also fuck Spidershit

>>27216 >a single guy Never enough, you need at least two, due to holidays, vacations, illness and not making yourself suspectible to extortion from him threatening to quit on a short notice if he doesn't get a lot more money. And that IS a cost that can be prohibitive for small companies. That being said, for everything with more than two dozen employees, on premise is probably the cheaper way in the long run, except if its a lot of specialised systems that need different knowledge each. And then there are some things I'd generally advise against hosting on premise if you aren't a really large company. Email being one of them.

>>27276 Yeah, those are contingencies that need to be factored in that I didn't want to mention in my polemic. >And that IS a cost that can be prohibitive for small companies. Small companies have no need for a datacenter, and those that do usually have enough computer people available. I am talking about multinational corporations who outsource everything and then on a friday afternoon I get a call that something isn't working and they can't reach their own IT because it's not even situated in Germany and I am the person who has to walk some rando through database shit in order to at least fix the problem for now.

>>27295 >Data centers Eh, I was talking more about general on premise IT, like your web hosting, communications, development etc. If you are big enough to warrant a data center and then outsource it, you are sorta retarded in my opinion

>>27297 >If you are big enough to warrant a data center and then outsource it, you are sorta retarded in my opinion I've seen... things you humans would not believe

>>27299 Did ISO certification related things for quite a bit. Can relate

I have never worked (not counting some bs position in academia), I spent months trying to get a job this year only to be rejected again and again until I gave up, defeated

>>27297 I also used to work as an admin for a small datacenter providing computing services to local medical institutions. Was pretty horrible, but not as bad as the IKEA gig. But it's a close second, perhaps. Lots of work, because users manage to break LITERALLY EVERYTHING, and you get constantly screamed on, when they fuck something up. Had to sometimes "prepare" presentation datasets over the weekend, because a presentation was scheduled on Monday at 10:00am but the boss told Bernd at 3pm in the afternoon on Friday that Bernd better set everything up for monday... But working at IKEA was absolutely bottom-tier misery, even compared to that.

>>27314 did you at least bill the friday evening hours

>>27314 >users manage to break LITERALLY EVERYTHING If users can break something, you didn't do a good job.

>>27314 >but the boss told Bernd at 3pm in the afternoon What a fucktard. I'm so glad the times where i had to give in to this typ of fuckery are over. >>27314 >providing computing services to local medical institutions. We did some medical adjacent services too. Would heavily advice against it, because its really not funny when some alarming system breaks because of shit hardware that is used for elderly people.

>>27326 >>27325 also medical software is infamous for having terrible code (certification requirements making it paradoxically hard to fix things after the fact)

>>27327 Does the certification require the code to be written in a particular terrible way? Or is it just that you aren't allowed to maintain it? I only know how terrible medical software is from a user's view. And yup, I have never seen more terrible software, actually.

>>27330 I never wrote any myself but talked to a dude who wrote diagnostic devices but first of all you don't change a device that's been shipped and second is as a knock on effect they just never fix anything, culturally. In principle you could but nobody wants to deal with that paperwork.

>>27330 Which has the funny knock on effect that a radiologist I know went "yeah in principle AI could be useful to us and automate 20% of our work, but I'd rather just have my medical scanner's control software not crash every hour"

>>27351 >nobody wants to deal with that paperwork. Considering tHe time and amount of money it takes to get stuff medically certified, thats a understandable, to a certain degree.

Gonna get a job offer by the Arbeitsamt this week. Cool. I'm gonna be trapped inside the institution that I hate, constantly reminding me how I won't get a job after I studied and learned the entire fucking Adobe Cloud.

>>27327 >medical software is infamous for having terrible code Is it the same with engineering software? I swear, old school engineers are just such terrible programmers with literally zero idea on many uniformly agreed concepts of UI or control. >Undo? Who needs something like that in a calculation software prone to mistakes? Just save, quit and restart bro!

I worked for a friend and it was the worst job of my life. My work was never good enough.

>>27272 There are plenty of male dominated fields were men work 14 hours or more and ruin their backs, legs, arms, get hearing damage, cancer, breathing issues etc.

>>27381 Don't you want to become invalid and permanently handicapped for your job? What a sissy. Imagine not doing early for your employer.

>>27325 There is at least one user in the world who would break an interactive Hello World

Mine was teaching a government-funded art program for delinquent/homeless teenagers, whole thing was a pointless expensive joke. Kids had to maintain a 80% attendance rate or risk losing social benefits they receive, none of those poor fuckers actually owned a computer so they couldn't use blender/maya at home like they were being instructed to, and out of 20 students only 3 made it through the whole program for the sad "animation showcase" they rented a whole movie theatre out for ᵕ᷄≀ ̠ᵕ᷅

>>27487 That sounds quite sad, tbh. Poor kids were victim of some bureaucrat that did a shitty job planning this. I hope they weren't too disheartened.

>>27487 Yeah there's similar bullshit in Germany. The system punishes immigrants who want to work, extremely overcomplicating the process, and rewards immigrants who don't (dealing with them is too much efford). If they want to work but are completely incompetent and can't speak a word, they are just stuck in random jobs to get rid of them (qualified but searching people AREN'T put in random jobs). So basically every second tram driver isn't fit for the job and the amount of accidents is rising in my city.

>>27314 > but the boss told Bernd at 3pm in the afternoon on Friday that Bernd better set everything up for monday... Oh mine was worse. He'd tell you when he leaves work, which was usually 1 hour earlier than everyone else.

>>27375 Depends. Civil Engineering is often literally excel sheets for load calculations. It's actually not so bad, just tedious. CAD often has terrible UX but at least they're allowed to fix things. It's just a hard problem to make a good CAD UI.

>>27544 >UX Please don't use retard language

>>27545 What's retarded about that language?

>>27547 >beating a police man. What a chad.

>>27546 It's the same kind of nuspeak that brought us "app", "content", etc. If you use that kind of terminology you publicly accept what corpo is feeding you, thus further legitimizing the enshittification of every aspect of everything.

>>27550 Honestly, I hate corpo bullshit as much as the next guy, but UX is one of the few good things. Back when I started using the interwebs, many programs were done by a neckbeard in his basement who didn't care about users at all. He had his autistic idea of what to place where, how one MUST use his program etc. Now, with engineers for UI and UX, things generally work better. It even reached the freetard community: >>27496 Compare the new with the old installer. And the old installer looks very nice compared with the shit we had in the 90's and early 2000's.

>>27551 But why call it UX then? What is the difference between UI and UX, except for the latter being a fancy new word the same corpo bullshit jobbers invented to justify their bullshit jobs?

Man that Smurfette is too distracting. ##I WANT TO HAVE SEX WITH SMURFETTE##

>>27555 Ahem, sorry, I made a mistake: I WANT TO HAVE SEX WITH SMURFETTE

>>27553 UI is just what it looks like, UX is how it's structured etc. You can have a terrible experience with a beautiful interface.

>>27561 But usability is a key part of the User Interface. If it's not usable it's a shit User Interface, and it's been like that ever since before the first asshole came up with "UX". "UX" is just more specializing for bullshit jobs that should be done in one place in the first place. Having armies of singletaskers is a recipe for disaster, especially when you compartmentalize even small companies so hard that departments don't communicate with each other anymore.

>>27563 I think it makes sense to separate the graphics from the structure and things like "how many buttons do you have to press for what function". Separating the work doesn't mean that a person can only do one thing. As a developer/designer you can draw pretty icons in the morning and think about where to place them and which of these icons to have always visible or hidden in a submenu in the afternoon.

>>27556 What the fuck are Bernd conversations? I’m not reading 90 replies to see how we got here.

>>27325 They'd bring their laptops in "to fix it, because something ain't right". Turns out they've installed "their own version of Windows" whilst on vacation so their kid could play on it during the flight. They then tried to "fix it themselves" turns out they couldn't be bothered so they dropped it off for me and I had to do it. Or things like: "I need this USB stick fixed" -- why -- "because it has my dissertation on it, and my computer I wrote it on doesn't boot anymore" -- don't you have a backup? -- "what do you mean? The USB-Stick *is* my backup! But now it doesn't work when I plug it in!" -- don't you have any other backups like on our network or similar? -- "No, I thought using USB sticks was more secure than using the Internet". Or: "Bernd, I forgot my laptop on the train yesterday, but it wasn't powered down and the hard drive's encryption is unlocked. I should inform you, that I had a `password.txt` on my desktop..." -- Ok. Fuck. Which passwords were those? -- "all that I've used for every service" -- Riiight. Do you remember which services besides our own did you use for work? -- "No... I just know DHL was one of them".

>>27324 Yes, all hours, even the ones on the weekend were on the clock. The problem was rather that I was expected to be available 24/7 "in case something bad happens" which never really did, but it was abused by my boss pretty often for things like: "I accidentally printed my document 500 times, now the printer is out of paper and probably toner. Can you get to the office real quick and fix it? I'll be in at 7:00 am tomorrow, I need it fixed by then. I still have a lot to print..." Mind you this was at around 10pm, when he sent me the message...

>>27063 I think the job also required them being single but I’m not sure anymore

>>27589 That's what reply chains are for, newfriend.

>>27545 >>27550 nonprofessional obinion disgarded :DD

imageboard thread evaluator

>>27563 UX is about what the buttons do, not what they look like. For example if you have to do five clicks for something that would be possible with two, that's bad UX. When yt-dlp implements another workaround for youtube blocking downloaders and it's simply an option that says "import cookies from firefox, don't worry I can handle the rest", that's good UX.

>>27563 Also at my shop, UI and UX is done by the same people. It's just a distinction they use in their daily life because it's a useful one. So you're just entirely missing the point.

>>27792 >It's just a distinction they use in their daily life because it's a useful one. Still not convinced. Usability considerations have existed before the term, but the term is exclusively used by people who think FLAT look good and having to navigate through a million sub-items because everything needs to be "optimized" for mobile shit (even thought the application itself is not for mobile) is good "UX". Maybe if it weren't so burnt by third-party web-based "apps" and whatever Microsoft is doing (recently had to change to "new" Outlook and it's the worst piece of shit "UX" I have ever encountered), I would be more positive towards it.

>>27042 all of these weird assembly line jobs are absolutely crazy. i remember how much i liked kids educational tv about how stuff like pencils or brushes or toothpaste is made, and so many of these 80s and 90s factories had people doing the most mundane bullshit over and over again, some of them for their whole life. take a bunch of hair, put it in the metal casing for the paintbrush, the machine presses everything together, repeat. every day, all day. i really hope that all of the people working shit like this are so goddamn autistic that thay really enjoy doing the one thing over and over again without change. >they'd all fall off the conveyors and go all over the floor and there'd be hundreds of € of pure waste every single day but no one seemed to care. i really guess its cheaper to just throw away so much meat than to construct something for the belt that keeps them on.

I did kind of an internship for a week at a crematorium, to try and see if this was for me. Didnt show up after three days. Everything was so grotesque. The system works with conveyor belts, so you have several halls where the casket is lain out, and when the ceremony is over, it just gets driven by the belt through a small door and in some kind of waiting line. The belt system was super old and didnt work well, so sometimes caskets would stick out at the sides and get stuck at corners or something, and every day at some point a casket rush hour started and several caskets would get stuck behind each other. One time, one of them even fell of. It didnt open, but we needed three people to lift it up the belt again. When caskets are burned, there is always some ash and bones from other people mixed into it. You need to fill everything from the oven into some kind of mill where the bones get ground. Everything smells horrible, your coworkers are the most insane bunch of middle-aged cynics, it doesnt pay good, the bodies of people are just annoying pieces of material after a few days.

>>27854 > to try and see if this was for me. You considered getting a career in people burning or what?

>>27855 not a career, just some job where i didnt have to think as much.

>>27856 And what the job that had you thinking much?

>>27854 Interesting, I knew about the grounding but not the stench

>>27854 Your story sounds like an intro to Mika Kaurismäki's movie.

>>27915 Kek.

My first job. It was at steel stamping place and it was just running sheets of metal through a big press and packaging the pieces. It ran by itself mostly so there was a lot of standing doing nothing and listening to the thump thump thump noise for 8-10 hours. It was mind-numbing. They taught the new guy how to drive a forklift and not me. I should've sued for anti-bernd discrimination.

>>27927 Keywords: Forklift, Bernd.

>>27856 I literally quit a similar job yesterday. My schizoid personality just wants a job with little to no (living) human contact that sort of pays well. For similar reasons like yours I didn't show up second day. My colleagues kept talking and wanting to socialize plus the stench remained in my throat, I could smell it hours after my shift ended.